Swiss Re

Property Claims Specialist

Swiss Re

Dec 8th, 2022
Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime.

At Swiss Re we combine experience with creative thinking and cutting-edge expertise to create new opportunities and solutions for our clients. This is possible thanks to the collaboration of our 15,000 employees across the world.

We offer a flexible working environment where curious and adaptable people thrive. Are you interested in joining us?
Mythenquai 50/60
8022 Zurich

About the Team

Our claims team is based in Paris, comprises claims professionals of different backgrounds and fields, handling losses across all the main lines of business.
We believe that the way in which claims are handled, through the delivery of our Corporate Solutions Claims Commitment, can be a key differentiator and enables us to provide an outstanding service to our customers. Put simply: we want outstanding claims’ service to be the reason customers buy insurance from us.

The position reports into the Head of Claims for France, Iberia and Italy.

About the Role

You would be responsible for the professional handling of Direct Primary Property Insurance claims.

You will be equally comfortable acting as Lead or as a coinsurer, and capable of technical coverage evaluation and exposure analysis and influencing a market to reach the desired outcome. Our objective is proactive investigation and evaluation, fair resolution, and delivery of exceptional customer service in line with our commitment.

Your key responsibilities:

  • Handle claims of varying severity within defined authority including coverage review, fact investigation, loss evaluation, and crafting and executing on an appropriate claim resolution strategy. Set and maintain appropriate and timely indemnity and expense reserves in accordance with the guidelines
  • Proactive diary management to drive claims toward a timely resolution
  • Develop and implement appropriate strategy for fair claim resolution, to include settlement negotiation where needed
  • Select, direct and manage external specialists and vendors, including working with them to set appropriate budgets and effectively handle costs
  • Regularly provide meaningful claims insights and input to internal partners, including underwriters, sales and risk engineering, and studies review and analysis relating to claims, emerging risks, legal, regulatory and societal developments and other industry topics
  • Keep Claim Management and internal partners aware of loss potential and material claim developments, consistent with the guidelines
  • Provide accurate information and data for Claims’ reporting. Follow internal governance, legal and regulatory requirements
  • Regular Claims and Insurance Industry training/education. Participate in regional and global projects

About You

• Educated to legal university degree-level or equivalent insurance work experience

  • Minimum 2-3 years Claims or Insurance Industry experience in the French Property insurance market.
  • Strong written and verbal communication skills, fluent in English
  • Solid knowledge and experience in the handling of Business Interruption claims.
  • A desire to learn and develop as a person and as an insurance professional
  • Curious, energetic, analytical, confident, collaborative, proactive, problem solver who is prepared to contribute towards all areas of the CorSo business
  • Ability to engage and manage external specialists, including proactive cost management
  • Good presentation skills
  • Strong digital literacy including proficiency in the use of MS Office (Word, Excel, Power Point), MS Outlook

We are looking forward to your application!

We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.


About Swiss Re Corporate Solutions

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.

Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work.

Reference Code: 122961

If you require alternative methods of application or screening, you must approach Swiss Re directly to request this, as we're not responsible for the employer's application process.

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