Quadient

Training & documentation specialist

Quadient

Dec 16th, 2022
Quadient is the driving force behind the world’s most meaningful customer experiences. By focusing on four key solution areas including Customer Experience Management, Business Process Automation, Mail-related Solutions, and Parcel Locker Solutions, Quadient helps simplify the connection between people and what matters. Quadient supports hundreds of thousands of customers worldwide in their quest to create relevant, personalized connections and achieve customer experience excellence. Quadient is listed in compartment B of Euronext Paris (QDT) and belongs to the SBF 120 index.

For more information about Quadient, visit quadient.com/connections.
Appenzell, SZ
https://www.quadient.com

Typical Business Title(s):Education Center Technician, Product Trainer, Trainer, Train the trainer, Technical Training
Definition:Trainers are responsible for providing training courses for Quadient products and topics related to employees, partners, and external customers (e-learning, in person training). May also be in charge of creating all the materials needed for training courses and verify certifications of employees or customers. Dependingon the business line, the product trainer missions may also include the work of technical writing and documentation.
D2 applies advanced knowledge of job area typically obtained through advanced education and work experience and may drive other professionals to achieve operational objectives, most of the time in a mono expertise area.
Responsibilities typically include

  • Managing projects or processes, working independently with general supervisio
  • If people manager, setting goals and objectives for team members and managing performance for achievement of operational result
  • If not people manager, broad knowledge of job area is expecte
  • Problems faced may be difficult but not always comple
  • Ensures policies, practices and procedures are understood and followed by direct reports if any, customers and stakeholders

If you require alternative methods of application or screening, you must approach Quadient directly to request this, as we're not responsible for the employer's application process.

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